Mike Pauly, Owner and CEO of SpinOlution in Winlock, WA

Mike Pauly, Owner and CEO of SpinOlution in Winlock, WA


Our warranty on all spinning wheels and parts is 1 year from date of original purchase.


We want you to be happy with our products and with our service.

Please contact us prior to sending your return so that we can issue a return authorization to you. Shipping back to SpinOlution is your responsibility. Any return which originally received Free Shipping is subject to the original shipping cost being deducted from the return funds. International Refunds will not include the cost of International Shipping. Upon receipt of your return it takes 5-10 business days to process your return and credit our account. The credit will be processed against the original form of payment. We will notify you via e-mail once your return has been processed.

All returns must include all original parts, packing material and be in new "resale" unopened condition. We will be unable to issue any type of refund after our 30-day guarantee has expired.

WEAR parts (not covered by our warranty) are:

  • Flyer Pegs that break due to being dropped or bent
  • Drive Bands that break due to being exposed to sunlight or over-stretched
  • Tension Block / Felt that squeal out due to the laws of thermodynamics.

If you need a purchase a replacement for any of the above parts - please contact your dealer. And we understand that things happen. If a flyer peg is broken in shipment, we will replace it. We want you to enjoy your wheel and we do our best to make and design our wheels to be affordable to maintain. 

After the 1-Year Warranty has passed, you can purchase any replacement parts from your dealer.